Edward Wagner: The chronic care model and integrated care

 

Chris Ham talks to Edward Wagner, Director Emeritus, MacColl Center for Health Care Innovation, Group Health Research Institute, about co-ordinated care and the chronic care model.

 

Dr Wagner explains how his clinical work helped him to develop the chronic care model, encouraging the medical workforce to collaborate with patients to help them to manage and choose their own care.

He discusses who needs to be in a successful care team, how important a named caregiver is, and how the co-ordinated care model can be used to deliver more appropriate care for older people.